Amazon Relay Dispatching Guide 2026: How to Get Loads & Maximize Earnings
Amazon Relay has become one of the most consistent freight sources for carriers and dispatchers. With guaranteed volume and quick payments, it's an essential platform to master. This guide covers everything from getting approved to maximizing your earnings on Amazon freight.
What is Amazon Relay?
Amazon Relay is Amazon's freight brokerage platform that connects carriers directly with Amazon shipping needs. Unlike traditional load boards, Relay offers transparent pricing, quick facility turnaround, and reliable payment within 7 days.
Amazon Relay Benefits
- Consistent volume - Amazon ships millions of packages daily
- Fast payment - Get paid within 7 days, no factoring needed
- No negotiation - Rates are posted, take it or leave it
- Drop and hook - Most loads are pre-loaded trailers
Getting Approved for Amazon Relay
Amazon has specific requirements for carriers before they can access Relay loads. Here's what you need:
Requirements
- MC Authority: Active for at least 6 months (some lanes require 12+ months)
- Insurance: $1 million auto liability, $100K cargo insurance minimum
- Safety Record: Satisfactory FMCSA safety rating, clean CSA scores
- Equipment: 53' dry van trailers in good condition
- ELD: Compliant electronic logging device
Application Process
- Visit relay.amazon.com and create a carrier account
- Submit MC number, insurance certificates, and W-9
- Complete Amazon's carrier agreement
- Download the Amazon Relay app
- Wait 2-4 weeks for approval
Pro Tip for New Authorities
If your MC is less than 6 months old, focus on building relationships with brokers and load boards first. Use this time to establish a clean safety record that will help your Relay application.
How to Book Amazon Relay Loads
Once approved, you can book loads through the Relay app or web portal. Here's how the process works:
Using the Relay App
- Search loads - Filter by origin, destination, pickup date, and rate
- Review details - Check pickup/delivery windows, miles, and rate per mile
- Book instantly - One tap to confirm the load
- Assign driver - Enter driver name and phone number
- Track progress - App tracks pickup, transit, and delivery
Load Types on Amazon Relay
Live Loads
Driver waits while trailer is loaded/unloaded. Less common but available.
Drop & Hook
Pre-loaded trailers ready for pickup. Most Amazon loads are drop and hook.
Amazon Relay Pay Rates
Amazon Relay rates vary by lane, season, and demand. Here's what to expect:
Typical Amazon Relay Rates (2026)
| Season | Rate Per Mile | Notes |
|---|---|---|
| Regular | $1.50 - $2.00 | January - September |
| Peak Season | $2.00 - $3.00 | October - December |
| Prime Day | $2.50 - $4.00 | July surge pricing |
| Short Haul | $2.50 - $3.50 | Under 200 miles |
Tips for Maximizing Amazon Relay Earnings
1. Focus on High-Volume Lanes
Amazon has fulfillment centers throughout the country, but some lanes have significantly more volume. Research which Amazon facilities are busiest in your region and position your trucks accordingly.
2. Book During Peak Hours
New loads drop throughout the day, but the best loads often appear early morning (5-7 AM) and late evening (9-11 PM). Set up alerts and check frequently.
3. Maintain High Performance Scores
Amazon tracks on-time pickup and delivery rates. Carriers with high scores get access to better loads and priority booking. A score below 90% can result in suspension.
4. Leverage Relay for Backhauls
Use Amazon loads strategically. If you have a load going to an area with Amazon facilities, book a Relay load for the return trip to avoid deadheading.
Common Amazon Relay Challenges
Detention Time
Amazon facilities can get backed up, especially during peak season. While Amazon has improved facility efficiency, some locations still have wait times. Track detention and document any delays over 2 hours.
Rate Competition
Relay rates are non-negotiable, and during slow periods, rates can drop below profitable levels. Don't rely solely on Amazon - maintain relationships with brokers through DAT and other load boards.
Frequently Asked Questions
How do I get approved for Amazon Relay?
To get approved for Amazon Relay, you need an active MC authority (at least 6 months old), $1 million cargo insurance, clean safety record, and a registered Amazon carrier account. The approval process typically takes 2-4 weeks.
How much do Amazon Relay loads pay?
Amazon Relay loads typically pay between $1.50-$3.00 per mile depending on lane, season, and demand. Prime Day and holiday seasons see significantly higher rates. Most dispatchers report consistent volume but moderate per-mile rates.
Can dispatchers book Amazon Relay loads?
Yes, dispatchers can book Amazon Relay loads on behalf of carriers. You'll need access to the carrier's Amazon Relay account and the Relay app. Many carriers grant dispatcher access to help manage their Amazon freight.
Related Resources
- Best Load Boards for Freight Dispatchers
- How to Negotiate Freight Rates
- Freight Lane Analysis Guide
- Dry Van vs Reefer Dispatching
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